pleasure-products web store FAQ section

Merchandise must be factory sealed to receive a refund. Opened items cannot be returned unless defective. No returns on personal use products including all novelties unless defective. Shipping charges are not refundable. Please contact us for an authorization number before returning any items. We are sorry but we do not pay for postage on returns.

Contact customer service and request a Return Merchandise Authorization number. Include a copy of invoice which was received with the product(s). To obtain a refund for a non-defective product, you must return the product factory sealed. Ship to: The address shown on the invoice.

On orders over $160 including the shipping charges there is a 15% rebate. Rebate checks will be mailed to you 15 working days after order has been processed.

You understand that we make timely efforts to deliver orders. Typically orders are processed and out the door within 1 - 3 business days. But there is no 100% garuantees and warranties about fullfillment. We will notify you if an order cannot be placed or there will be substantial delays. (item on back order/out of stock).

Yes, you may order with confidence we want you to be a satisfied customer. Your information will never be used, items are delivered in plain packages.

Traditional vibrators can be used a number of different ways. The most obvious method is an "in-out" motion resembling intercourse. But don't let the shape of the vibe program you into using it just one way! Many people enjoy several different kinds of stimulation, or a combination of internal and external strokes. Both men and women can enjoy traditional vibrators externally. Some women prefer traditional vibes because using them seems more like traditional intercourse, with a big, pulsating bonus. In fact, some men have been known to become jealous of their partner's vibrating buddy

A masturbation sleeve is simple to use: you insert your penis into the soft, warm masturbator and pump away. Made from a variety of substances, masturbators can be shaped like extra-large penises or realistic vaginas, and are usually internally coated with silicone or Cyberskin meant to simulate vaginal walls. While masturbation sleeves are an ideal choice for the single man, there's no reason why men in partnerships can't use them, too. Many couples enjoy Them, either to use alone, together or side-by-side. If you've never tried a masturbator, you might consider it. many men find them exciting and satisfying.

While an abundance of lubes are available in different colors, textures and flavors, lubricants come in four basic forms, water-based, Petroleum, oil, silicone and are intended for internal and external application to the vagina, clitoris, anus, penis and testicles, as well as all over body massage.